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Mission Engagement

Do you have demographic skills like Dr. Ben Chase? How well do you engage and delight your internal and external customers? Go ahead…try your hand at this True or False game. You just might surprise yourself.

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The Next Investigator

Got what it takes to become a CSU investigator? Are your analytical skills well above average? Play this Drag and Drop game and find out if you have what it takes to join Ben and his team on their high profile cases.

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Facial Recognition Quest

Are you better with names or faces? Test your observation skills with this Matching game. Watch the video, then answer the questions to see if your facial recognition skills are strong enough to join the Customer Service Unit.

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The Learning Show Matrix

Do you know what goes into the true self-critique and self-discovery that NASA and airline crews employ? How do they advance as valued team members and ensure that their communication skills and situational awareness are clear and finely-tuned? Enter the matrix and find out.

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The Compassion Paradox

How would you handle yourself in the middle of a customer service nightmare scenario? Empathy and compassion are crucial states to develop in the business world. Do you have the skills to stay calm under pressure, or would you succumb to the energy of an angry customer or colleague?

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Etymological Mayhem

It’s only words. But what a scramble it is. Take a chance and find out how many customer service related words you can identify in our little word salad. That’s easy, you say. Well let’s see how easy it is when the clock is ticking and time is running out.

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