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Tv Series Style

INSTRUCTIONAL DESIGN

TelevisionSeries Style TELEVISION SERIES-STYLE

On average, learners watch 34 hours of television per week. So Customer Service Intelligence® was created using a proprietary Television Series-Style™ video production technique that leverages story, character and television production processes to create learning content that reminds Learners of a television series.

Learning TV

Today’s learners are bombarded with a lot of information. Holding their attention involves both entertaining and challenging them in ways that are instantly and emotionally familiar, but different. That’s why the center piece of our concept is your award-winning “pilot” episode. Yes, it looks like TV, but it’s Learning TV, good people.

Blended Matrix™

Each Learning TV Show is built on our Blended Matrix™ instructional design concept. Blended Matrix™ was inspired by the principals of Learning Organizations, Crew Resource Management, High Reliability Organizations, and Performance Improvement. You’d expect nothing less from a “what box?” idea like Learning TV Shows.